Website terms of use

1. About these terms

These terms govern your use of xcontent.ai. By using the website you accept them. If you do not accept them, please do not use the website.

These terms cover the website only. Our products and services are supplied under their own agreements, such as our Master Services Agreement, the Ekard portal terms and any signed quote or order. Where those agreements apply, they take precedence over these terms.

2. Who we are

XContent Digital Solutions (Pty) Ltd, a private company incorporated in South Africa, registration number 2017/164224/07, VAT number 4300277722, trading as XContent.

Physical address, and address for service of legal documents: 20 Charles de Gaulle Crescent, Building 1, Equity Estate, Highveld, Centurion, 0157. Postal address: Postnet Suite 218, Private Bag X1007, Lyttelton, 0140.

Phone: +27 11 014 1778. Email: [email protected]. Website: xcontent.ai. Director: D de Lange. We publish this information as required by section 43 of the Electronic Communications and Transactions Act, 2002.

3. Using this website

You may use this website to learn about XContent and to contact us. You may not use it in any way that is unlawful, that interferes with its operation or security, or that harms XContent or anyone else.

You may not copy, scrape or harvest content from this website by automated means, other than through recognised search engines and AI services indexing public pages. You may not probe, scan or test the security of this website without our written permission. If you find a security issue, please report it to [email protected].

4. Intellectual property

The content, design, text, graphics, images and code on this website belong to XContent or are used under licence, and are protected by copyright. XContent, CloudSource, AXIS, HAX, Ekard, Nexus and Praxis are trade marks of XContent, whether registered or not.

Microsoft, Flare and our customers' names and logos belong to their owners and appear with permission or as fair reference. Photographs are licensed from Adobe Stock or are our own.

You may view this website and share links to it. You may not copy, reproduce, republish, download, frame or reuse any part of it, or remove or work around the protections we use, without our written permission.

5. Information on this website

The information on this website is general information about our products and services. It is not professional, legal, financial or security advice for your circumstances. We work to keep it accurate and current, but products change, and screenshots and examples may differ from what you receive.

6. Prices, quotes and currencies

Prices on this website are indicative and exclude VAT, GST or sales tax, as shown. Prices in currencies other than the South African rand are calculated from our rand prices using our published conversion rules, and may change when those rules change.

The Ekard quote builder and any other price calculator on this website give an estimate, not an offer. A price is binding only once it appears in a quote or order you accept. If a price on the website is wrong, we may correct it before we accept your order.

7. Free trials and proofs of value

Free trials, such as the 14-day Ekard trial, and proofs of value, such as the 14-day CloudSource proof of value, are subject to the terms presented at sign-up or agreed in writing. We may change or withdraw these offers at any time, but not for an offer you have already started.

8. Enquiries and forms

When you send us an enquiry, please give accurate information. We use it to respond to you and to manage our relationship with you, as set out in our privacy policy. Sending an enquiry does not create a contract.

9. Links to other websites

This website links to other websites, including the Ekard portal, xcontent.red, xcwf.org.za, XContent Magazine and flare.io. Those websites have their own terms and privacy policies, and we are not responsible for their content.

10. Availability

We aim to keep this website available and secure, but we do not guarantee that it will always be available, uninterrupted or free of errors. We may change, suspend or withdraw any part of it without notice.

11. Our liability

To the extent the law allows, XContent is not liable for any loss or damage arising from your use of this website or your reliance on its content, including indirect or consequential loss and loss of profit, data or business.

Nothing in these terms limits liability that cannot be limited by law, including liability for gross negligence, or any rights you have under the Consumer Protection Act, 2008 or consumer law that applies to you.

12. Privacy and cookies

Our privacy policy explains how we handle personal information collected through this website, and section 7 explains our use of cookies. You can change your cookie choices at any time through Cookie preferences in the footer.

13. Governing law

These terms are governed by the law of the Republic of South Africa. Disputes are subject to the jurisdiction of the High Court of South Africa, Gauteng Division, Pretoria. If you use this website from outside South Africa, this does not take away any mandatory rights you have under the consumer law of your country.

14. Changes to these terms

We may update these terms from time to time. The date at the top shows when they last changed. Continuing to use the website after a change means you accept the updated terms.

15. Contact us

Questions about these terms: [email protected] or +27 11 014 1778. Address: 20 Charles de Gaulle Crescent, Building 1, Equity Estate, Highveld, Centurion, 0157.